399be Privacy Policy —
Our Commitment to Protecting Your Data

Welcome to 399be. This Privacy Policy explains what personal information we collect when you use the 399be platform, how that information is used, and how we keep it secure. This policy applies to our website, mobile app, and all other services.

In this Privacy Policy, "we", "our", or "399be" refers to the 399be platform and its operators. "You" or "member" refers to any person using the 399be website or services.

By using the 399be website or app, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using our services.

399be collects only the minimum information necessary to provide its services. The different types of information are detailed below:

We never collect excessive or irrelevant personal information. If you are ever asked for anything beyond what is listed above, it may be fraudulent — please report it to our support team.

399be uses the information it collects for the following purposes:

• For account creation, verification, and management.
• For processing deposits, withdrawals, and other financial transactions.
• To ensure platform security and prevent fraud.
• To comply with legal and regulatory obligations.
• To provide customer support and resolve issues.
• To send applicable bonus and promotional offers (subject to your consent).
• To improve service quality and enhance the user experience.
• To monitor user activity as part of our Responsible Gaming policy.

Your consent will be obtained before your information is used for any purpose beyond those stated above.

399be never sells your personal information to third parties. However, certain information may be shared with specific parties in the following limited circumstances:

• Payment Providers: Required information is shared with payment partners such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal Authorities: Data may be shared with the appropriate authorities where required by law or legal obligation.
• Technology Partners: Hosting and security service providers may have limited access to certain data for the purpose of operating the site.
• Analytics Tools: Anonymous and aggregated data may be used for analysis to improve our services.

399be uses industry-leading security measures to protect your data. Our security infrastructure is as follows:

• 256-bit SSL/TLS encryption is used for all data transmissions.
• Stored data is protected with AES-256 encryption.
• Regular security audits are conducted on our servers.
• Two-factor authentication (2FA) is supported.
• An unauthorized access detection system remains active at all times.
• Data backups are regularly stored in secure locations.

However, no online platform can guarantee 100% security. To protect your account, use a strong password and never share it with anyone.

Cookies are small text files stored in your browser. 399be uses the following types of cookies:

• Essential Cookies: Required for login sessions and core functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze site usage and improve our services.
• Marketing Cookies: Used to show relevant offers. You can turn this off at any time.

Most browsers offer cookie controls. However, disabling cookies may cause some features of 399be to not function properly.

Every registered member of 399be has the following rights regarding their personal information:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that data processing be restricted in certain circumstances.
• Data Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to the use of your data for marketing or profiling purposes.

To exercise any of the rights listed above, please contact our support team. We will process your request within 30 business days.

399be does not retain your information longer than necessary. In general:

• Personal information is retained for as long as your account remains active.
• After account closure, financial transaction records may be retained for up to 5 years in accordance with legal obligations.
• KYC documents are retained for the period required by applicable regulatory obligations.
• Data from inactive accounts is reviewed after 12 months and deleted if no longer needed.
• Data is updated immediately upon unsubscribing from marketing preferences.

399be strictly prohibits participation by anyone under the age of 18. We do not knowingly collect personal information from minors.

Age verification is carried out at registration. If an underage user opens an account for any reason, the account will be closed immediately upon discovery and all collected data will be deleted.

399be may update this Privacy Policy from time to time. When significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A warning notice will be displayed upon logging in to the 399be platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continuing to use 399be after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly.

For any questions, complaints, or data requests related to this Privacy Policy, please contact us:

• Email: [email protected]
• Response time: within 24 to 72 business hours.
• Support is available in both Bengali and English.

Protecting your privacy is our responsibility. Thank you sincerely for trusting 399be.